Description
Program Components
1. Laboratory Quality Training & Audit Readiness Support
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Understanding ISO 17025 requirements and quality management principles
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Preparing documentation, records, and evidence for audits
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Internal audit preparation, management reviews, and corrective action systems
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Building confidence to engage with auditors professionally
2. Responding to Audit Deficiencies – Correction and Response
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Accurate interpretation of audit findings
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Conducting effective Root Cause Analysis (5 Whys, Fishbone, FTA)
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Developing targeted corrective and preventive actions
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Drafting professional, compliant responses for auditors and accreditation bodies
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Integrating findings into operational improvement plans
3. Customized Quality Staff Training Series
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Tailored training modules aligned with your processes, SOPs, and compliance goals
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Role-based competency development for technicians, analysts, supervisors, and quality managers
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Interactive sessions including case studies, role-playing, and audit simulations
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Optional add-on: Development or revision of Standard Operating Procedures (SOPs) to ensure alignment with training
Key Outcomes
By completing this program, your organization will:
- Prepare confidently for audits with structured readiness frameworks
- Develop staff competency across quality management, compliance, and documentation practices
- Respond to deficiencies effectively, addressing root causes and preventing recurrence
- Enhance operational reliability and credibility in the eyes of customers, regulators, and accreditation bodies
Foster a culture of quality, compliance, and continuous improvement
Who Should Attend
This program is ideal for:
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Laboratory managers and supervisors
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Quality assurance and compliance teams
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Technical staff involved in quality processes
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Internal auditors
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Organizations seeking to build robust, audit-ready quality systems
Our trainers combine deep industry auditing experience with instructional expertise, delivering practical, real-world solutions that immediately strengthen your team’s capabilities and your organization’s compliance posture.