ISO 9001 in Industrial Quality Management: Purpose and Outcomes

Description

Intermediate ISO 9001 lecture for industrial quality: process approach and PDCA, risk-based thinking, clause structure, leadership and planning, support and documented information, operational and design controls, supplier management, measurement and audits, certification, integration with lean and digital, pitfalls, cost of quality, and sustainment. Emphasizes practical controls, data-driven decisions, and continual improvement aligned to business outcomes.